FAQ - the carathotel Schloss Weikersdorf at a glance
Here you will find all the relevant information about your booking and your stay at carathotel Schloss Weikersdorf at one glance.
Arrival & Parking
For a transfer from Vienna (e.g. airport, train station), please contact our reception at reception@schlossweikersdorf.at or by phone at +43 2252 48301 or use a local cab company.
For the route planner Vienna Airport click here.
For the route planner Vienna HBF click here.
In the entrance area of the hotel there is a limited number of free parking spaces (subject to availability), furthermore there is an underground car park which can be booked for 10€/night (parking space reservations are not possible).
Check-In & Check-Out
The rooms are at your disposal from 15.00. If you arrive earlier, we will be happy to store your luggage for you free of charge.
Please vacate your room by 11:00 am on the day of departure so that we can prepare it in time for the next guests.
A late departure after 11:00 and until 17:00 is only possible upon request and availability of the room at an extra charge of € 40,00. Departure after 17:00 will be charged for a full night.
Breakfast
Our rich caratbreakfast breakfast buffet awaits you from Monday to Friday from 07.00 to 10.00 a.m. and on Saturdays / Sundays and public holidays from 07.00 to 11.00 a.m. in our breakfast area in the restaurant and on our beautiful terrace with a view over the lovely rose garden. Our caratbreakfast is always included in the room rate.
We are happy to offer gluten- and lactose-free products for allergy sufferers. Please let us know your wishes before your arrival so we can prepare accordingly.
Highspeed Internet / Wifi
Of course, you can use the in-house Wi-Fi free of charge! Just ask us for the password.
Entrance fee spa & pool area
Admission to the spa area including swimming pool is included in the room rate. Massages and treatments are not included in the room rate and must be booked in advance.
Credit cards
We accept the following credit cards at our hotel:
- MasterCard / EuroCard
- American Express
- Visa
- DinersClub
- JCB
Covid-19 Cleaning and Hygiene
- Where possible, we have eliminated touch points, all others are regularly disinfected.
- Increased cleaning frequency in all public areas.
- Provision of disinfectant.
- Special training of staff to comply with hygiene measures.
- Rooms are cleaned, disinfected and thoroughly aired before each new occupancy.
Pets
Yes, pets are allowed on request and cost € 15.00 per pet per day.
Gym area
There is a gym in the spa area for free use.
Pool area
Yes, our hotel has an indoor swimming pool with a consistent temperature of 28°, which can be freely used by our hotel guests.
Extra beds & baby cots
Baby cots are free of charge if available.
Please contact our reservation department reservation@hotelschlossweikersdorf.at or our reception (+43 2252 48301).
Extra beds are available at a price of € 35,00 per person per night for the Vintage Park View rooms only. Please indicate this request to our reservation department at reservation@schlossweikersdorf.at or contact our reception at +43 2252 48301 when booking.
