FAQ –
carathotel Basel/Weil am Rhein at one glance
Here you will find all the relevant information about your booking and your stay at carathotel Basel / Weil am Rhein at one glance.
Arrival & Parking
The carathotel Basel/Weil am Rhein is located on the German side of the Swiss border and lies right in the middle of the country triangle formed by Germany, Switzerland and France. We have assembled all the relevant information about possible ways to arrive at the hotel under the item “Location".
Bar


End your day with a glass of wine or sparkling champagne. In our colonial-style hotel bar, we serve cold light beer, a selection of full-bodied, aromatic red wines and hot snacks. It is the perfect place to have stimulating conversations, enjoy a drink and experience superior bar culture.
Bikes
The carathotel Basel/Weil am Rhein has several bikes in store, which you can rent for a small fee or use free of charge depending on the bike model. Further information is available directly at the hotel.
Breakfast

Enjoy our rich breakfast buffet from 06:00 a.m. to 10:30 a.m. Our famous caratbreakfast will be served every day in our breakfast room on the ground floor.
Guests suffering from allergies can choose from a range of gluten- and lactose-free products. Please inform us about your special needs before arrival, so that we can prepare the perfect solution for you.
Check-In & Check-Out
You can check into your room from 2:00 p.m. If you should arrive earlier, we will be happy to store your luggage until the room is ready for you.
Please check out until 12:00 p.m. on the day of departure. This way, we have enough time to prepare the room for the next guest. For only 50 € extra, we also offer a late check-out until 3:00 p.m. upon request and depending on availability.
Credit cards
Our hotel accepts the following credit cards:
- MasterCard / EuroCard
- American Express
- Visa
- DinersClub
Internet, WiFi
You can use free WiFi throughout the hotel as well as two computers with internet access in our internet center.
Please note: If you connect to the mobile internet via smartphone, tablet or laptop, your device might access Swiss service providers as the hotel is close to the Swiss border. In these cases, you may be subject to extensive roaming fees charged by your provider. Please check the settings of your mobile devices or WiFi USB keys before connecting them to the internet.
Kids

Kids up to the age of 5 can sleep in their parents’ beds free of charge.
Alternatively we are happy to provide an extra bed for 30,- € per night. We also make available free baby cots. Please request both with your reservation, because we have a limited number of extra beds and cots.
Pets
We are happy to receive you four-legged companions at carathotel Basel/Weil am Rhein for an extra charge of 10 € per night.
Public Transport
Only 50 meters from the hotel and located right on the main street, you will find a stop of the bus line 66, which is bound for Weil am Rhein and Binzen. It will take you only a 15 minute walk to reach the closest tram stop, which is located at the Rhein Center. Take the tram line 8 from Dreiländerbrücke station to Bahnhof Weil am Rhein or to Neuweilerstraße via Kleinhüningen and Basel SBB station.
Restaurant


Enjoy typical Central American dishes and international cuisine while taking in the genuine Mexican flair at our restaurant „HAZIENDA“.
Open Monday – Sunday from 6:00 p.m. to 10:30 p.m.
Whether you prefer to drink a refreshing cocktail, a glass of fine wine or a fresh draft beer – you will spend a great evening among friends in a warm and welcoming atmosphere at our cozy hotel bar.
Open from 5:00 p.m. to 1:30 a.m.
In the summer, we will be happy to serve your drink on our sun terrace from 5:00 p.m. to 12:00 a.m.
We have assembled some insider tips and recommendation for restaurants or a great night out in Basel under the item “Basel: day- and nightlife”.
Services
Our complimentary services
- free WiFi throughout the hotel
- 24/7 reception
- wake-up call service
- sauna
- safe (at the reception)
- bathrobe (loan)
- adaptors (loan)
- cots
- additional blankets and pillows
- library
- irons and ironing boards (loan)
- cosmetic products (toothbrush, toothpaste, shaving set, ...)
- reading glasses
Our services for an additional charge
- breakfast (if not included in you booking or for your visitors): € 17,- per person
- parking: passenger cars - for guests for free. Bus parking € 20 per day
- pets: € 10,- per pet per night
- extra beds: € 40,- per bed per night
- kids: under 12 years free, from 12 years in an extra bed in the parent's room: € 40,- per child per night
- upgrade standard room to superior room: € 40,- per night (including a free minibar filling)
- room-service: free for breakfast service. All other room service € 5,-.
Further services for complying charges:
- international newspapers
- ironing service
- laundry / dry cleaning service
- sewing service
- Telephone / fax
- conference rooms
Sports, Fitness and Wellness
Guests are invited to use our free hotel sauna. Please talk to our staff at the reception 20 minutes before you plan to use the sauna to have them pre-heat the facilities for you.
Opening times of the sauna: every day from 7:00 a.m. to 10:30 p.m.
We can recommend two running tracks in the area surrounding the hotel. Learn more about these running tracks at our reception.
Transportation Service
In cooperation with our hotel, taxi service Sachs is operating a transport service for a small extra fee. Please call +49 (0) 177 627 26 61 to contact the taxi operator if you need a transport service.
If you want us to make a reservation for you, please talk to our staff at the reception.