FAQ – the carathotel Basel / Weil am Rhein at a glance

Arrival

The carathotel Basel is located on the German side of the border with Switzerland, in the middle of the border triangle with France. We have compiled all the information you need for your journey under the menu item location.

Bar

Does the carathotel Basel have a bar?

At the end of a long day, there is nothing better than ending the evening with a good drink in a dignified atmosphere. Treat yourself to a fine glass of wine, a sparkling cocktail or a good whiskey in our hotel bar. In summer we serve your drinks on our sun terrace, in cooler temperatures you can make yourself comfortable in our cozy armchairs or at the bar.

Check-in & Check-out

The rooms are at your disposal from 14.00. If you arrive earlier, we will be happy to store your luggage for you until you can move into your room.

Please vacate your room by 12:00 noon on the day of departure so that we can prepare it in time for the next guests.

Would you like to sleep in late and start your check-out day comfortably? On request and subject to availability, we offer an early check-in (from 10 am) & a late check-out for 10,-€ per hour after 12.00 (noon) and after 4.00 pm at the currently valid daily rate.

Breakfast

The rich caratbreakfast is available daily from 06.00 am to 10.30 am , on Sundays and public holidays even until 11.00 am.

Furthermore, we also offer vegan & vegitarian products. We are happy to offer gluten and lactose free for allergy sufferers. Please let us know your corresponding wishes before your arrival, so that we can prepare ourselves optimally.

Pets

Bring your pet to the carathotel Basel / Weil am Rhein! For dogs we charge € 10,00 per night, cats on request. Since each animal has its individual needs, you should bring the food yourself.

Internet

Free Wi-Fi is available throughout the hotel and in our internet center you can use the two computers with internet access for free.

Caution: If you go online with your smartphone, tablet or laptop via the mobile network, please note that the device can also access Swiss providers due to its proximity to Switzerland. This can result in high costs due to roaming charges. Please check the settings of your mobile device or Wifi stick beforehand.

Children

Children up to 6 years stay free of charge in their parents’ bed.

On request we provide baby cribs for babies between 0 and 2 years free of charge. For children over 3 years and also other adults we provide extra beds on request for 30 € per person per night.

Please note: We have limited number of baby cribs and extra beds. Please book them directly with your reservation.

Credit cards

The following credit cards are accepted at the carathotel Basel/Weil am Rhein:

MasterCard / EuroCard
American Express
Visa
DinersClub
JCB

Restaurant

In our HAZIENDA restaurant you can enjoy fiery, spicy Central American cuisine and international specialties in a Mexican ambience.

Open daily from 6.00 p.m. to 10.30 p.m.

Reservations recommended. Please contact us by telephone on: +49 7621 9512000 or by e-mail: basel@carathotels.de

Services & Prices

Our free services:

W-LAN free of charge in all areas
Kettle
24 h reception
Nespresso machine plus capsules (only superior rooms)
Minibar with soft drinks & beer (superior room only)
Wake-up service
Sauna
Bathrobe (loan)
Adapter (loan)
Baby cots
more comforters & pillows
Library use
Irons and ironing boards (loan)
Cosmetic items (toothbrush, shaving kit, etc.)

Our services for an additional fee:

Breakfast (for your visitors): € 17,- per person
Parking: car – free for guests, otherwise € 8,- per day. Bus parking € 20,- per day
Pets: € 10,- per pet per night
Extra beds: € 40,- per extra bed and night
Children (up to 6 years in parents’ bed free of charge, from 3 years in extra bed in parents’ room): € 30,- per child and night
Upgrade from standard to superior room (incl. one free minibar fill): € 40,- per night
late check-out:€ 10,- per hour after 12.00 (noon), after 4.00 pm at the current daily rate

Other services, price on request:

Cleaning / Laundry Service
Phone/Fax
Meeting and conference rooms

Shuttle Service/Airport Transfer

The cab company Sachs offers a paid shuttle service in cooperation with our company. Please contact the company directly Tel. +49 (0) 177 627 26 61. We will be happy to make the reservation for you. Please contact our reception staff for this purpose.

Cleaning cycle room

We clean your room daily.

Sport, Fitness, Wellness

Our hotel has a free sauna, please let us know at the reception about 20 minutes before your planned sauna session, so that we can heat up the sauna for you. Sauna opening hours: daily 5 – 10 p.m., or on request.

Around the hotel we can recommend you two different jogging routes, please contact one of our staff at the reception for more information.