FAQ – the carathotel Düsseldorf City at a glance
Here you will find all the relevant information about your booking and your stay at carathotel Düsseldorf City at one glance.
Arrival & Parking
Directions to the caratart Hotel Bombolo Vienna
Main station to caratart Hotel Bombolo Vienna
Car/ Taxi: by car via B227 (10.5 km) or Prinz Eugen-Straße (6.0 km) approx. 20 min
Our hotel can also be reached by public transport in about 20-30min, depending on the connection. The nearest subway station, the U4 is only 100 meters from the house.
Vienna Airport (VIE) to the caratart Hotel Bombolo Vienna
Car/Taxi by car via the A4 (20.8 km) approx. 25 min.
CAT-Airport Train from the airport to the center of Vienna in only 15 min. From here the U4 goes to 100m in front of the hotel. (Currently due to Corona not running)
If you arrive by car, you are welcome to park in our courtyard, but here we recommend calling us in advance to make sure that there are still free parking spaces available.
You will find all the relevant information on your journey to the hotel in the section "Location".
The lobby: our work and living room
Our new carathotel Düsseldorf City presents itself as a temporary living room and office to business guests while at the same time serving as an urban and authentic base camp for city travelers exploring our beautiful city.
The ground-floor living room is a spacious, well-lit area you can use to work, read, relax, observe, chat etc. At the bar, we serve coffee specialties, cool refreshments, Düsseldorf’s signature dark beer (“Altbier”), wine, champagne, long drinks and an exquisite choice of liquors.


Check-In & Check-Out
You can check into your room from 03:00 p.m. If you should arrive earlier, we will be happy to store your luggage.
Please check out until 12:00 p.m. on the day of departure. This way, we have enough time to prepare the room for the next guest.
Breakfast


Enjoy our rich caratbreakfast buffet daily from 06:30 to 10:30 a.m. in our breakfast room on the ground floor.
Guests suffering from allergies can choose from a range of gluten- and lactose-free products. Please inform us about your special needs before arrival, so that we can prepare the perfect solution for you.
Highspeed-Internet / Wi-Fi
You may use our WiFi for free and without additional log in. Connect to the network "carathotel", accept the terms of use by our WiFi partner and enjoy your free access.
On top of that, all rooms, the lobby as well as the conference room provide free high-speed internet access via Ethernet cable (LAN).
In-Room Entertainment
Every single room features a tablet (“SuitePad”) which contains extensive information about your stay. However, it can also be used to play games, read more than 400 newspapers and magazines from all over the world or watch a selection of movies chosen for you. Movies can be streamed directly from the tablet onto your in-room TV.
Via apps and the integrated browser, you may also access your private accounts with entertainment services such as Spotify, Netflix and many more.
Travelling with kids
Kids up to the age of 12 can sleep in their parents’ beds free of charge.
We also make available free baby cots. We are happy to provide an extra bed for 30 € per night. Please consider, that in the suites only we have enough space for an additional bed or a babys cot.
Credit Cards
Our hotel accepts the following credit cards:
- MasterCard / EuroCard
- American Express
- Visa
- DinersClub
- JCB
Services
Our complimentary services
- free WiFi throughout the hotel
- Highspeed internet via LAN cable in all rooms, in the meeting room and in the lobby
- Suitepad with entertainment apps in all rooms
- 24 h reception
- wake-up service
- bathrobe (loan)
- adaptors (loan)
- bots
- additional blankets and pillows
- irons and ironing boards (loan)
- cosmetic products (toothbrush, toothpaste, shaving set, ...)
Our services for an additional charge
- breakfast (if not included in you booking or for your visitors): € 16,- per person
- parking (in the public parking garage in the same building, for guests after advanced reservation):
- pets: € 10,- per pet per night
- extra beds: € 30,- per bed per night (in the suites only)
- Upgrade from City- to Parc-Rooms: € 10,- per night
Further services for complying charges:
- ironing service
- laundry / dry cleaning service
- sewing service
- conference rooms