Legal Notice (According to § 5 TMG)
Here you will find all legal information about the carathotels.
Operating companies of the hotels
carathotel Basel / Weil am Rhein
Atlas Hotel Betriebs GmbH
Alte Str. 58
D-79576 Weil am Rhein
Tel +49 (0)7621 95 12 000
Fax +49 (0)7621 95 12 650
Managing director: Mario Küster
Trade register: Amtsgericht Freiburg
Trade number: HRB 413705
carathotel Düsseldorf City
Carat Hotel Düsseldorf GmbH
Tel +49 (0) 211 54 26 70 00
Managing director: Mario Küster
Trade register: Amtsgericht Düsseldorf
Trade number: HRB 66613
carathotel München & hotelmüller München
Tel +41 (0) 41.508 03 74
Fax +41 (0) 41.508 03 78
Managing director: Michael Koch
Place of business: CH-6300 Zug
Trade register Kanton Zug CHE-451.875.241
Hotel Traube Betriebsgesellschaft mbH
D-65385 Rüdesheim am Rhein
Tel +49 (0) 6722 4190 000
Fax +49 (0) 6722 15 73
Managing Director: Mario Küster
Trade register: Amtsgericht Wiesbaden
Trade number: HRB 26192
caratart Hotel Bombolo Wien
carathotel Grünentor Betriebs GmbH
Tel:+43 1 3103404
Fax:01/310 04 80
Managing Director: Zeljko Holik
Trade register: Handelsgericht Wien
Trade number: 561170 a
Hotel Enziana Wien
carathotel Enziana Wien GmbH
Tel:+43 1 713 25 21
Fax:+43 1 713 25 21 888
Managing Director: Zeljko Holik
Trade register: Handelsgericht Wien
AHM Antik Hotel Management AG
Service contractor of the carathotels
Owner of the brand "carathotels"
Tel +41 (0)27 921 1190
Fax +41 (0)27 921 1199
Administrative board: Michael Lobecke
UID Nummer: CHE-112.695.231 MWST
Contentually responsible regarding §55 Abs.2 RStV: AHM AG
The European Commission provides an online dispute resolution platform (ODR) under: https://ec.europa.eu/consumers/odr.
You will find our email address in our legal notice stated above.
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration body.
Liability for external links
Our website contains links to external third-party websites. However, we have no influence whatsoever on the contents of those websites, which is why we cannot assume liability for those external contents. The respective provider or operator of the pages is always responsible for the contents of the linked pages. At the time of linking, these pages were checked for possible legal infringements. Illegal contents were not detected at the time of linking. However, permanent monitoring of the linked websites without concrete evidence of unlawful content is not reasonable. We will remove the respective link immediately should any legal infringement become known to us.
All contents and works displayed on these pages which were created by the site operators are subject to German copyright law. The reproduction, processing, distribution or any kind of utilization of those contents beyond the limitations of applicable copyright laws require the written consent of the respective author or creator. Downloads and copies of this site are permitted for private and non-commercial use only. For contents displayed on this website that were not created by the operator, the copyrights of third parties are to be respected. Contents of third parties are marked as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. Upon notification of any violations, we will remove the respective content immediately.
Data protection statement
1. Data protection: an overview
1.1 General notes
1.2 Data collection on our website
1.2.1 Who is responsible for the collection of data on this website?
The website operator is responsible for the processing of data on this website. You will find the contact details of the website operator in this website’s legal notice stated above.
1.2.2 How do we collect your information?
To some extent, we collect data that you communicate to us. This may be data that you enter in a contact form, for instance. Furthermore, your data is automatically collected by our IT systems upon visiting our website. This mainly includestechnical data (e.g. your internet browser, operating system or the time you accessed our website). This data is collected automatically as soon as you access our website.
1.2.3 What do we use your data for?
We collect your personal information primarily to fulfill our obligations to our customers. This includes the process of making a reservation inquiry, contacting you, booking your room, your stay, managing your room access, payment including the management of the services used during your stay (for example, telephone charges, minibar, restaurant visits, etc.). Depending on the nature of your booking, your data may (have to) be transferred from us to third parties. These include tour operators, travel agencies, reservation systems and others. The privacy statements of these companies apply accordingly. Likewise, we attach great importance to maintain the relationship with our customers and store / process your data as part of our customer loyalty programs. Furthermore, the storage / processing of your data takes place in the context of the creation and preservation of statutory documents in compliance with accounting principles as well as the applicable legislation and the like. for the purpose of keeping accounting records.
1.2.4 What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time and free of charge. You also have the right to request the correction, blocking or deletion of this data. If you have any further questions on the subject of data protection, feel free to contact us any time using the address stated in our legal notice above. Furthermore, you are entitled to appeal to the competent supervisory body.
1.2.5 Right to appeal to the competent supervisory body
In the event of a violation of data protection laws, the affected person has a right to appeal to the competent supervisory body. The responsible supervisory body for data protection issues is the data protection officer of the federal state which our company is based in. A list of data protection officers and their contact details can be found under the following link:
1.2.6 Analysis tools and tools from third-party providors
2. General and compulsory information
2.1 Data protection
2.2 Information on the party responsible for data processing
The party responsible for data processing on this website is:
AHM Antik Hotel Management AG
Phone: +41 (0)27 921 1190
The responsible party is the natural or legal person that, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).
2.3 Revocation of your consent to data processing
Many data processing processes can only be implemented based on your express consent. You can revoke your consent at any time. All you need to do is send us an informal notification via e-mail. The lawfulness of data processing up to the revocation remains unaffected by the revocation.
2.4 Right to data portability
You have the right to have data which is processed by us based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a commonly used and machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
2.5 SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content such as orders or requests that you send to us as the site operator.
You can recognize an encrypted connection in your browser's address line as it changes from "http://" to "https://", also displaying a lock icon in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be accessed by third parties.
2.6 Information, blocking, deletion
You have the right to receive free information about your stored personal data, their origin and recipients and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the scope of the applicable legal provisions. Feel free to contact us any time under the address stated in our legal notice above if you have any further questions on the subject of personal data.
3. Data protection officer
Statutory data protection officer
We have appointed an external data protection officer for our company who can be reached under the following contact details:
Benne Consulting GmbH
Compliance | Datenschutz | Forensik | Sicherheit
4. Data collection on our website
4.2 Server log files
The provider of the website automatically collects and stores information by means of so-called server log files, which are automatically transmitted to us by your browser. These include:
- browser type and browser version
- operating system used
- referrer URL
- host name of the accessing computer
- time of the server request
- IP address
These data are not pooled with other data sources. The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
4.3 Contact form
If you send us a request by using the contact form, the details including the contact data you entered will be stored for the purpose of processing your request and responding to potential follow-up questions. We will not pass on this data without your express consent.
The data entered in the contact form is therefore processed exclusively on the basis of your previously given consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal notification via e-mail. The lawfulness of data processing up to the revocation remains unaffected by the revocation.
All data you provided in the contact form will be stored by us until you request their deletion, your consent for storage is revoked or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected by this.
5. Analytics tools and advertisement
5.1 Google Analytics
This website uses features provided by web analytics service Google Analytics. The service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. Cookies are text files that are stored on your computer, enabling us to analyze your use of our website. The information concerning your use of this website generated by the cookie is usually transmitted to and stored by Google’s servers in the United States. Cookies used by Google Analytics are stored pursuant to Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both his website and advertisement displayed on his website.
5.2 Facebook social plug-ins
Our website uses social plug-ins ("plug-ins") provided by the social network facebook.com, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").
5.3 Doubleclick by Google
This website uses a Searchmetrics product as an additional tool for web analysis. The provider of this tool is Searchmetrics GmbH, Greifswalder Straße 212, 10405 Berlin. Searchmetrics also uses so-called cookies. Cookies are text files that are stored on your computer, enabling us to analyze your use of our website. The information concerning your use of this website generated by the cookie is usually transferred to and stored by a Searchmetrics server located at the company’s offices. Searchmetrics cookies are stored pursuant to Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both his website appearance and advertisement displayed on his website.
5.7 IP anonymization
We have enabled IP anonymization on this website. As a result, only an abbreviated version of your IP address will be used by Google in member states of the European Union or in other countries party to the Agreement on the European Economic Area before being transmitted to the United States. Your full IP address will only be transmitted to and abbreviated by a Google server in the United States in exceptional cases. On behalf of the operator of this website, Google will use this information to analyze your use of the website, to create reports on website activity and to provide the website operator with other services relating to website and internet use.
The IP address transmitted by your browser to the Google Analytics tool will not be pooled with other Google data.
5.8 Browser plug-ins
You may refuse the storage of cookies by selecting the respective settings in your browser. However, please note that you may not be able to use all features offered by this website in this case. You can also prevent Google from collecting data generated by cookies and data relating to your use of the website (including your IP address) as well as prevent Google from processing this data by downloading and installing the browser plug-in available under the following link:
5.9 Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link: Disable Google Analytics.
5.10. Data processing agreements (DPA)
We signed a data processing agreement (DPA) with Google and fully comply with the strict requirements of the german data protection authorities regarding the use of Google Analytics.
6. Plugins und Tools
Unsere Website nutzt Plugins der von Google betriebenen Seite YouTube. Betreiber der Seiten ist dieYouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
Wenn Sie eine unserer mit einem YouTube-Plugin ausgestatteten Seiten besuchen, wird eine Verbindung zu den Servern von YouTube hergestellt. Dabei wird dem YouTube-Server mitgeteilt, welche unserer Seiten Sie besucht haben. Wenn Sie in Ihrem YouTube-Account eingeloggt sind, ermöglichen Sie YouTube, Ihr Surfverhalten direkt Ihrem persönlichen Profil zuzuordnen. Dies können Sie verhindern, indem Sie sich aus Ihrem YouTube- Account ausloggen.
Die Nutzung von YouTube erfolgt im Interesse einer ansprechenden Darstellung unserer Online-Angebote. Dies stellt ein berechtigtes Interesse im Sinne von Art. 6 Abs. 1 lit. f DSGVO dar.
Weitere Informationen zum Umgang mit Nutzerdaten finden Sie in der Datenschutzerklärung von YouTube unter: https://www.google.de/intl/de/policies/privacy.
6.2. Google Maps
Diese Seite nutzt über eine API den Kartendienst Google Maps. Anbieter ist die Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Zur Nutzung der Funktionen von Google Maps ist es notwendig, Ihre IP Adresse zu speichern. Diese Informationen werden in der Regel an einen Server von Google in den USA übertragen und dort gespeichert. Der Anbieter dieser Seite hat keinen Einfluss auf diese Datenübertragung. Die Nutzung von Google Maps erfolgt im Interesse einer ansprechenden Darstellung unserer Online-Angebote und an einer leichten Auffindbarkeit der von uns auf der Website angegebenen Orte. Dies stellt ein berechtigtes Interesse im Sinne von Art. 6 Abs. 1 lit. f DSGVO dar.
Mehr Informationen zum Umgang mit Nutzerdaten finden Sie in der Datenschutzerklärung von Google: https://www.google.de/intl/de/policies/privacy/.